Basic information about the company
Full name of the legal entity: Beogradski Maraton doo
Address: dr. Ive Popovića Đanija 3a, 11000 Belgrade
Activity and code: Other sports activities – 9319
Identity number: 06303773
Tax number: 100223037
Web adress: https://www.bgdmarathon.org/
Contact phone: 011/ 3690-709; 011/3690-729
Contact e-mail: email@example.com
Statement of Conversion
All payments will be made in the local currency of the Republic of Serbia – dinar (RSD). For informative display of prices in other currencies, the middle exchange rate of the National Bank of Serbia is used. The amount for which your payment card will be charged will be expressed in your local currency through conversion to the same at the exchange rate used by the card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our website.
Contact details – customer service
Belgrade Marathon doo
11000 Belgrade, Dr. Ive Popovica Đanija 3a
phone/fax: (+381 11) 369-0709; 306-5720
Delivery of goods and possible restrictions
Participant Packet Collection Center location and opening hours: Details will be announced soon.
The download of the participation package will be enabled only for participants who have previously registered and paid for their participation package.
Registration/payment on the day of the race is not possible!
A family member or friend can pick up the participant packages for you.
Collecting the participant package on the day of the race will not be possible!
Complaints and refunds
In case of injury, health problem or other type of inability to participate in the event, you can send a refund request to firstname.lastname@example.org.
User privacy protection
On behalf of Belgrade Marathon doo, we undertake to protect the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly stored and is available only to employees who need this data to perform their work. All employees [ime prodajnog mesta] (and business partners) are responsible for respecting the principles of privacy protection.
Protection of confidential transaction data
When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology. Data security during purchases is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the entire payment process is carried out on the bank’s website. Payment card information is not available to our system at any moment.
In the case of returning goods and refunding funds to a customer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the return, Beogradski Maraton doo is obliged to make the refund exclusively via VISA, EC/MC, Maestro, Amex and Dina’s payment method, which means that the bank will refund the funds to the cardholder’s account at the seller’s request
VAT included in the price and there are no hidden costs